Frequently Asked Questions
Explore our most frequently asked questions to find quick answers to your inquiries. We've compiled essential information about our services, pricing, and more. If you need further assistance, don’t hesitate to contact us directly!
Frequently Asked Questions
Can I book your still-image booth and your 360 booth for the same event?
Yes! We offer a combo package that combines our Luxe Pro package with our Luxe 360 package so that you can offer your guests both experiences!
What is an “open-air" photo booth?
We provide a modern open-air photo booth service. Unlike enclosed photo booths that you would typically find in a mall, an “open-air concept” photo booth allows for larger groups in the booth.
Will there be an attendant on duty to help our guests?
Yes! All of our packages include a booth attendant. Our amazing Luxe Booth attendants are highly trained, enthusiastic and understand the art of booth attending. Our booth attendants create the photo booth experience and are there to troubleshoot any issues that may arise.
What size are your photo prints?
Our photo booth can print both 4×6” prints or 2×6” photo strips.
What are the space, venue, and power requirements for
the photo booth set-up?- Our booths requires a minimum 10′ x 10′ area, a minimum height of 8.5″ for the backdrop.
- A 120v 3 prong power outlet should be within 30 feet, and the ground must be level.
Can we set-up the photo booth outdoors?
Yes! We can accommodate an outdoor event. For outdoor events we require a suitable covering or shelter away from direct sun, rain, and wind. We do have tents available for rent if needed.
Where can guests access the photos and how will I receive
the photos after the event?A live gallery of your photo booth captures is available to all of your guests during the event & for 60 days after your event. As our client, you will receive a zip file of all of your photo booth captures within 48 hours after the event.
How long does your set-up take?
Our booth attendants typically arrive 60-90 minutes before the photo booth is scheduled to be in operation depending on the package.
Is there a limit to how many prints my guests can have?
You and your guests can enjoy the booth for as long as the booth is scheduled to be in operation. Guests can take as many photos as they’d like and can get any and all of their photos printed. If there are multiple people in a photo, we will print a photo for as many people who would like a print.
Can we add additional hours to our photo booth package?
Yes! All of our packages include 3 hours of service, however, additional hours can be added for an additional cost.
How does booking work?
We require a retainer fee to reserve your date. The retainer fee is ½ of the total price of your package. The remaining 50% is due 2 weeks before your event is scheduled.
Can we provide our own backdrop?
Yes! We have over 30 stunning backdrops for you to choose from, however, if you’d like to provide your own, that works for us too!
How far do you travel?
Our service area spans as far North as Blain, WA and as far South as Olympia, WA. We can provide services outside of our service area for an additional travel fee.
Do you offer any additional services that I can add on to my package?
Yes! We have neon signs that can be added to your package, we also offer video guestbook, a personalized physical guestbook as well as specialty paper for your print outs!
Can you pause your services for a period of time while we have dinner?
Yes! We offer Idle time which allows our attendants to shut the booth down for a particular amount of time during which your guests wouldn’t have had the opportunity to use the booth anyway.
This makes it so that you aren’t “wasting” the three hours that are included in your package. As an example, Idle time is often added for our wedding clients who want the photo booth to be operational during cocktail hour and then idle during dinner/speeches and then operational again during the reception.
What is a personalized print design?
We have a large catalog of beautiful print design templates to choose from. You can personalize our current selection with your text and the colors of your choice. Once booking is complete we will email you our Event questionnaire which is where you will provide us with the information we need to begin creating your personalized photo template.
If you want to use your logo or create a fully custom template, we can do that too! (additional charges will apply). A “sneak peek” of your photo booth graphics will be emailed to you prior to your event for you to review and approve. If you have modification requests we will work with you to ensure you LOVE your design before your event.